Use Policy & User Agreement
Use of Broadview Networks for illegal activities of any kind, including unauthorized use (or attempted unauthorized use) of Broadview Network's network or equipment or unauthorized use of other networks or equipment on the Internet or other Broadview Networks customer networks, forging header information or user identification information, spoofing IP address information and software piracy is prohibited.
Broadview Networks maintains its network for the joint use of its customers and other stakeholders. Any activity which is deemed by Broadview Networks to disrupt the normal functioning of network, components, servers or other facilities shall be a violation of this AUP. This includes but is not limited to:
- Sending of traffic which serves no legitimate purpose.
- Generating random network traffic.
- Sending traffic to or from RFC1918 addresses over the public Internet.
- Spoofing the source address of any IP or Ethernet packet.
- Sending traffic with the intent to deny service to any other party.
- Hosting services or materials that generate too much traffic to or from the Internet.
- Hosting materials or services that attract miscreants.
- Port scanning of any computer or network other than the Customer's own.
- Attempting unauthorized access to any computer or network device including devices outside Broadview Networks.
- Hosting or transmitting copyrighted works without authorization.
Broadview Networks places no content restrictions on newsgroups except that (a) no illegal content is permitted and (b) each newsgroup sets its own policies about what are appropriate topics for discussion. Posting 20 or more copies of the same article ("spamming") or continued posting of off-topic articles is prohibited. Commercial advertisements are off-topic in virtually all Usenet newsgroups (exceptions include the biz.* hierarchy).
Excessive crossposting (Breidbart Index 20 or greater) is prohibited. The Breidbart Index (or BI) is calculated by taking the sum of the square roots of the number of newsgroups each copy of an article was crossposted to. If two articles are posted, one crossposted to 9 newsgroups and the other crossposted to 16 newsgroups, the BI = sqrt(9)+sqrt(16) = 3+4 = 7. For more information on "spam," see the FAQ on "Current Usenet spam thresholds and guidelines" which is regularly posted to the news.admin.net-abuse.misc newsgroup by Chris Lewis. Articles which are "spam" originating from Broadview Networks will be cancelled by Broadview Networks and the originator may be charged for the cost of cleanup and responding to complaints.
Posting articles with forged header information (e.g., a falsified "From:" field) is prohibited. Use of anonymous remailers is acceptable use, so long as the use is not otherwise illegal.
Sending harassing or mass unsolicited e-mail is prohibited. Forging header information in e-mail is prohibited. Use of programs such as mflash or storage of such programs on Broadview Network's servers is prohibited. Broadview Networks maintains a 0 tolerance to Unsolicited Commercial Email and Network Abuse. Running a server or workstation which provides a Open Relay or Open Proxy, which allows others to send unsolicited commercial e-mail, or transmit viruses or internet worms is strictly prohibited. For more information on Broadview Network's e-mail policies, see section C, and section X below.
Broadview Networks email relay servers are for sending personal or business email using common Internet email software such as Microsoft Outlook, Thunderbird, Eudora Mail, and other end-user email clients. The servers may not be used to send bulk email, whether solicited or unsolicited, at any time. In addition, Broadview Networks customers who operate their own mail server software shall configure that software to send mail directly to the Internet, and not relay through Broadview Networks servers as a 'smart host'.
Broadview Networks does not permit the use of network facilities or routed IP addresses for sending of unsolicited email of any kind, for any purpose whatsoever. A Broadview Networks customer shall be responsible to secure access to Broadview Networks facilities and network from intrusion by third parties. The Customer shall be responsible for any violation of this AUP which originates from a circuit under the Customer's control, whether known or unknown to the Customer.
The following is a list of specific examples of activities which constitute a violation of this AUP with respect to email. This is not an exhaustive list but is representative of common violations which have been observed from Customer circuits.
Allowing the connection of a computer infected with a "Bot" or other software under the control of a third party used for nefarious purposes such as sending mass email, port scanning, dictionary attacks, DOS attacks, or the spread of computer viruses or "Bots" to a Broadview Networks circuit or network.
Relaying of mass mailings of any type through Broadview Networks email servers. Any mailings of a quantity sufficient to disrupt normal customer usage of Broadview Networks email servers by other customers shall be a violation.
Sending email to non-existent email addresses. Email which cannot be delivered and uses the resources of Broadview Networks email servers to the extent that normal usage by other Customers is disrupted shall be a violation.
Sending of email which generates complaints from recipients. This includes emails of any nature which are unwanted by the recipient.
Sending of email for the purpose of gaining personal or other information from the recipient through fraud. These "phishing" emails may also constitute a violation of law. Hosting a website for these purposes is also a violation.
Forging or using an email address other than your own in the envelope sender or From: field of any email. Using email as a means to misrepresent one's identity to the recipient.
Violating another provider's rules regarding acceptance of bulk email. It shall be the customer's responsibility to abide by policies of other networks with regard to accepting bulk email which is solicited by the recipient. Complaints received by Broadview Networks which show violation of other provider's policies shall be a violation of this AUP.
Internet Relay Chat
Use of IRC bots or storing them on Broadview Network's servers is prohibited. Impersonating other users by forging one's email address is prohibited. Flooding, cloning, spoofing, harassment, or otherwise hindering the ability of others to properly use IRC is prohibited.
World Wide Web
Use of web pages for advertising purposes requires a Broadview Networks Business Account. Reselling web space, selling advertising on a web site, or taking credit card orders requires a Broadview Networks Commercial Account. Pages containing pornography or nude images may not be stored on Broadview Network's web servers. Any other adult-oriented material should have warning and disclaimer pages, if not password protection. Use of text or images created by others without their permission is copyright infringement and is prohibited. For information about charges which may apply to high-traffic web sites, see Broadview Network's information about setting up home pages. Sites which receive high traffic will be required to move from the user web server to our high volume server designed for businesses. When your site is moved you may need to purchase a business package with the added features. Please see our pricing page for rates.
Public FTP Sites
Use of Broadview Network's FTP server for advertising purposes requires a Broadview Networks business account. Reselling FTP space is prohibited. Files containing pornography or nude images may not be stored on Broadview Network's FTP server. Using Broadview Network's FTP server for the exchange of pirated software or software designed to facilitate copyright infringement, unauthorized use of computer systems, credit card fraud, or other illegal activity is prohibited.
See paragraph 19 of the user agreement for more information.
The Broadview Networks User Agreement
Broadview Networks agrees to provide and User agrees to receive access to the Broadview Networks Internet telnet or dial-up service according to the following terms and conditions:
The following violations of "netiquette" are grounds for immediate suspension or filtering of service pending an investigation by Broadview Networks and will result in termination of the account(s) the investigation determines to have originated or transmitted these types of traffic.